CST Performance Suspension - FAQs & Warranty

FAQS

(warranty below)

 

Q: Will CST lift spindles work on a 4WD?

A: No, lift spindles are intended for 2WD trucks & S.U.V.’s only.

 

Q: Do CST lift spindles widen the trac width of my vehicle?

A: Most CST lift spindles increase the trac width less than 1.5 inches total.

 

Q: Are my factory wheels going to work with my lift kit?

A: While most of our 4WD kits allow you to run the factory spare most 2WD lift spindles are going to require aftermarket wheels. Another important thing to remember is typically a larger tire on factory wheels does not work.

 

Q: Why are lift kits designed to lift the front of the vehicle more than the rear?

A: The majority of vehicles equipped with the O.E. suspension sit high in the rear, with this in mind CST lift kits are engineered to lift the front typically 2-3″ higher in the front to leave the vehicle with a level stance when finished.

 

Q: Do I need to change my front shocks when installing CST lift spindles?

A: Lift spindles in no way, shape, or form change the travel of a truck or s.u.v. so new shocks are not required.

 

Q: What wheel & tire packages fit after I install my lift kit?

A: With all the different tire, wheel and wheel offsets available we recommend you check with your installer for specifics but typically we have a max approved tire diameter listed on our site with your kit.

 

Q: Am I going to need to re-gear my truck after it’s lifted?

A: The lift kit typically has no correlation to the gear ratio however the new oversized tire you choose could. Be sure to check with your local professional installer on gear recommendations.

 

Q: Can I still tow with my truck after my CST lift kit is installed?

A: Most CST lift kits use fabricated lift blocks in the rear, blocks in no way change the trucks load rating, some CST kits use new leafs in the rear those may reduce the trucks load rating. Either way check with your installer for rear helper, air bag or performance options.

 

Q: How long will my stock steering components last?

A: Most steering parts are considered a consumable part, check with a professional mechanic or refer to your owner’s manual for specifics. CST suggests having suspension and steering parts checked by a professional four wheel drive, lift shop or mechanic at least once a year.

 

Q: How long do Uni-Balls last?

A: Like the question above a Uni-Ball is a consumable part and does wear out over time, the time it takes varies truck to truck based off of several variables. Inspect at least once a year!

 

Q: Was my lift kit made in America?

A: Hell yes! All CST shocks, lift kits and even cast spindles are proudly made in the U.S.A.

 

 

WARRANTY

CST LIFETIME WARRANTY – WHO IS COVERED?
This warranty covers the original retail purchaser of a CST product or suspension system for a light truck or sport utility vehicle, who owns the vehicle the products were originally installed on in the United States of America and Canada.

 

WHAT DOES THIS WARRANTY COVER?
This warranty covers all products manufactured by CST Performance Suspension for light trucks or sport utility vehicles. The warranty covers parts from defects in material or manufacturer defect under normal use as long as the original purchaser owns the vehicle.

 

WHAT DOES THIS WARRANTY NOT COVER?
Products manufactured by CST Performance Suspension are not covered for finish, alterations, modifications, when used in races, competition or similar activities, incorrectly installed, damaged product subject to accident, fire, corrosion, negligence, abuse, misuse, or when used on police, taxi, race, government or commercial vehicles. Warranty coverage does not include consumer opinions about such areas as ride comfort, fitment, and design. Products used in applications other than the recommended or intended use on the current CST Performance Suspension WEB-catalog or in the Instructions accompanying the product will not be covered.

THIS WARRANTY DOES NOT COVER THE FOLLOWING CONSUMABLE PRODUCTS;
Bushings, Polyurethane or Delrin components, Bumpstops, Ball joint parts, Tie rod ends, Heim Joints, Uniballs, U-Joints, Shocks, Shock Seals or any part of the vehicle the product was installed on. Components used in or on CST suspension systems that are consumable or subject to wear are not considered defective when worn.

 

THIS WARRANTY DOES NOT COVER THE FOLLOWING COSTS.
Any and all costs of removal, installation or re-installation, freight charges to and from CST, incidental or consequential damages, rental vehicles or time loss.

 

WHAT WE WILL DO TO CORRECT THE PROBLEM.
CST Performance Suspension will repair or replace the defective products at our discretion, in a timely manner.

 

HOW YOU (THE CUSTOMER) CAN GET SERVICE; Contact your CST dealer or CST Performance Suspension about the problem prior to removing the product from the vehicle.
If the product appears to be covered by our warranty, you will be given a Return Authorization Number (RA#) and asked to return the product. (YOU MUST RETURN THE PRODUCT WITH A COPY OF THE ORIGINAL INVOICE AND THE RA#). If the product is found to be covered by the warranty it will be repaired or replaced and returned to you or your dealer. If a replacement part is needed before the product can be returned you can purchase the replacement part. When the defective product is returned, CST will determine if the product in question is covered under the warranty. If the part would be replaced you will be credited or refunded your cost, if the part would be repaired your Refund will be prorated at CST’s discretion.

 

KEEP IN MIND AT ALL TIMES! Installation of most suspension products will raise the center of gravity of the vehicle and will cause the vehicle to handle differently than stock. It may increase the vehicle’s susceptibility to a rollover, on road and off road, at all speeds. Extreme care should be taken to operate the vehicle safely at all times to prevent rollover or loss of control resulting in a serious injury or death.

This warranty is made in lieu of all other warranties, expressed or implied, including but not limited to the implied warranties. Neither CST Performance Suspension nor anyone else who has been involved in the sale or delivery of this product shall be liable for any direct, indirect, incidental, special or consequential damages (including damages for loss of profits, revenue or business and the like) in any way related to the product. The foregoing language cannot be waived, modified, or supplemented in any manner whatsoever except by a written letter signed by officers of CST Performance Suspension.